WORK WISE™
A Millennial Employee Assistance Programme
by Annabelle Psychology
What is Work Wise™?
Work Wise is an employer-funded Employee Assistance Program (EAP) designed by Annabelle Psychology to provide companies and their employees with access to counselling, coaching, and training services in Singapore.
Our aim is to help employees in Singapore, from line staff to managers and C-Suite executives manage work and personal-related issues that may otherwise negatively impact their emotional well-being and job performance.
With Work Wise™, benefits that the company can expect include happier and more productive employees, reduced absenteeism and “quiet quitting” (also known as 躺平), mitigating burn out, higher morale and better retention of valued employees.
(Should I Take Up My Workplace's Employee Assistance Programme's Counselling Service?)
Our Work Wise EAP Services
Employees that are enrolled in the Work Wise program can confidentially and directly seek any of the psychotherapy and counselling services available at Annabelle Psychology that will be pre-set by their employers. Furthermore, wherever your employees are located, they have full access to a professional psychologist, counsellor, or any of our mental health professionals.
Employers will also have the same access to any emergency psychological and counselling services provided by our mental health professionals during any crises or emergencies that have happened to their families or employees.
Confidential Sessions
The mental health professionals at Annabelle Psychology are highly experienced and professional in dealing with many issues, such as burnout and self-care, stress management, relationship issues, trauma, anxiety, and depression, among others. (Is the Employee Assistance Programme's Counselling Service Really Confidential?)
Corporate Workshops
We also have corporate workshops and talks that touch on specific mental struggles topics as well as practical skills and techniques they can pick up to improve mental health.
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How is Work Wise Different?
Employers’ benefits
Ψ A healthier and happier working environment for employees to ensure resilience, focus, and productivity
Ψ Convert unused EAP hours to signing up for support groups, workshops, and other services
Ψ Full access to emergency psychological services, counselling, and Critical Incident Response (CIP)*
Ψ Show commitment to ensuring employees’ mental health and general well-being, thus promoting a positive office culture of prevention and help-seeking
Employees’ benefits
Ψ Full access to confidential psychotherapy and counselling services funded by the employer
Ψ Develop healthy coping strategies to manage stressors in life
Ψ Recognise warning symptoms signalling mental health issues
Ψ Receive adequate support for mental struggles, such as depression, grief and trauma, stress, and sexual harassment, among others
Ψ Learn to support fellow colleagues in need
Our Past Talks/Workshops
Support Groups
Ψ Stress Management
Ψ Navigating Difficult Conversations
Ψ Setting Healthy Boundaries
Ψ Coping with Work Transitions
Ψ Anger Management
Ψ Sleep Disorders
Ψ Work-life Balance
Talks and workshops
Ψ Mindfulness-based
Ψ Emotional Well-being
Ψ Parenting and Children
Ψ Trasition of Life Stages
Ψ Productivity and Self-Care
Ψ Stress Management
Ψ Other customisation specific to needs
Our EAP Team
Dr Lidia Suárez
Clinical Psychologist
Angelin Truscott
蔡曉瑩
Counselling Psychologist
Dawn Chia
谢惠名
Clinical Psychologist
Maximillian Chen
陈儒扬
Clinical Psychologist
Zhu Xing Tong
朱星彤
Associate Psychologist
Clinical Psychologist
Clinical Psychologist
Jiayong Lin
林佳永
Clinical Psychologist
Wong Chen Sung
黄振松
Clinical Psychologist
Stephanie Chan
陳佳蕾
Clinical Psychologist
Lisa Tang
唐燕玥
Clinical Psychologist
Lynn Ng
黄静婷
Clinical Psychologist
* Our team includes professionals who are certified by the National CARE Management as Caring Actions in Response to Emergencies (CARE) officers. They are trained to provide emergency emotional and psychological first aid to support individuals.
Why We Should Address Mental Health in the Workplace
Mental Health in Singapore
Mental Health In Singapore
Ψ Singapore is the 4th most overworked city in the world after Dubai, Hong Kong, and Kuala Lumpur respectively.
Ψ Singapore is also the 3rd most sleep-deprived city. Only one in four people get more than 7 hours of sleep daily.
Ψ 92% of working Singaporeans feel stressed. This is far above the global average of stressed-out working adults, which lies at 84%.
Ψ There is a significant increase in Singaporeans seeking professional mental help to cope with mental struggles, family difficulties, and employment.
Ψ According to IMH studies, in 2021, 13% of Singaporeans were diagnosed with anxiety or depression.
FAQ
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Companies can share a list of eligible employees’ name and staff ID with the Annabelle Psychology team for verification of employees. Our support team will cross-check from the list when a request comes in for EAP appointment booking.
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EAP can help with healthy management of work stressors, emotional regulation, burn out mitigation, employee productivity, employee morale and efficiency, and employee retention. The primary concerns that EAP target are the employees’ emotional well-being and overall job performance. EAP also helps to equip employees with knowledge that may not only assist them in their work lives, but also in their personal lives.
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Yes, information shared between clinicians and clients is confidential and will not be shared with HR, except as otherwise required by applicable law or in the event of an emergency, such when one threatens to harm themselves and/or others, or as mandated by court order.
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Clients are invited to contact us via Whatsapp at +65 82023385, through email at appointments@apsy.sg, or our appointment form, stating their name, company and contact number. Our team will verify individuals based on the provided name list from HR. A de-identified monthly utilisation report is shared with HR monthly.
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We have clinicians who offer after-hours sessions. Your employees can send in their request and our support team will provide recommendations and availability accordingly.
[For Discoverer and Explorer tier] afterhours call-back can be arranged, incurred at afterhours rate
[For Rover tier] afterhours call-back can be arranged, incurred at a rate of 1.25 hours per 1 hour
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Workshops will primarily be conducted in English, whereas for individual consultations, our team of clinicians offers a range of languages such as English, Mandarin, Bahasa Indonesia, Spanish, Catalan, Korean, Japanese, Tamil, Teochew, and Hokkien. Please check with our support team for recommendations.
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Yes, we support online psychological support via teleconsultations. If your employees are working remotely, they can dial in online to their session via our secure telehealth video platform.
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If your organisation is experiencing an emergency or requires critical psychological first-responder aid during the contract period, you may contact us to arrange for support:
emergency psychological and emotional first aid to your employees, their families and/or senior management
we will dispatch up to 2 psychologists to attend your office/site within Singapore to assist on the ground. The Employer shall be liable to pay APSY all ancillary or incidental costs of CIP
for a period of 7 days after activation, responding to queries/guiding management on any necessary steps and/or risks to employees’ mental health post-incident
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The total number of hours will be distributed among employees, with eligibility determined by the name list provided by the HR. For companies with larger workforces, you can choose to increase the number of monthly hours to ensure adequate coverage and maximise the benefits for your employees.
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We have a reduced fee for additional block of hours should your EAP hours be used up. Please contact us at eap@apsy.sg for more information and for a customised plan.
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Recognising the important role HR plays in employee wellbeing, the Rover plan offers enhanced support specifically for HR teams. This includes access to tailored resources and communication templates designed to streamline interactions with employees, making it easier for HR to manage their responsibilities effectively.